Left In Lowell

Member of the reality-based community of progressive Massachusetts blogs

February 21, 2008

Sun Site Redesign: Broken Already

by at 5:00 pm.

Amateur alert! So, once again, the Lowell Sun’s website appears to have encountered a major redesign (no doubt an initiative of its parent company). Two seconds into perusing it, I already note two stupid things.

First, if you have Firefox, try hovering over the Job/Cars/Homes/Classifies menu. On my computer, the dropdown menus disappear behind the advertisement below. Come on people, test your damn websites on all the common browsers before going live. (Edit: I think it depends on the ad below. Perhaps it’s doing it to Flash ads only…some refreshes and I can see the menu.) (Edit II: It’s either from a specific ad, or else the first time you load the page…happened in IE6 as well.)

Second, I was looking for the Contact page, with all the info about how to contact people at the Sun, and it (the link to it) appears to be missing, or at least hiding real good.

OK, make it three stupid things. The site still loads slower than molasses in January. I suspect you could really speed things up if you got rid of that totally ridiculous Flash peel-and-puke advertising. Usually, there’s no one even advertising in it (this time, I actually see one, from UMass Lowell Hockey). Ug. Totally lame.

19 Responses to “Sun Site Redesign: Broken Already”

  1. Lucy the Dog Says:

    god, that is brutal. hideous. confusing. hideous. how can you get it so wrong? it really is amazing. could they have buried the links to their blogs any lower? not that they’re worth looking at anyway for the most part. but i do find that gourmet gal blog to be one of the only useful and readable features on the site.

    brutal.

  2. Michael in NH and Pawtucketvill Says:

    Sites that host ads, and particularly those that host a lot of ads can result in slow loading times as the browser waits for slow loading times for those ads. The ads can mess up the host’s site if it comes in a packaging that the host page doesn’t expect. In some cases, it can help to complain about particular ads. Those ads with audio can be really annoying in an office setting.

    I find the Nashua Telegraph similarly awful in its page layout. The thing is that newspapers think that they have to cram in a ton of ads to get revenue when this actually results in people learning how to ignore ads and zoom in on the information of interest. One thing that really annoys me is that many newspapers serve an ad if you click in the whitespace of an article. I’m not bothered enough to use an ad-blocker extension but it is annoying to lose page focus.

    Google seems to get it right on ads - minimalist, text, context sensitive. If I want the product, I click on the google ad.

  3. K-R-S Says:

    WOW! Exceedingly slow! I had just recently gotten used to the lack of speed of download of the former Sun website. Now, it takes 10 times longer.

  4. -b Says:

    I really like the new look. Much cleaner than before.

    Overall I think they did a nice job with the re-design.

    I’m a Firefox user. I didn’t have too many problems with the navigation. I also thought it was nice that they added dates to the arrest logs. Before you really had a tough time navigating through them because there would just be 8 or 10 links that all said “arrest log”

    Perhaps it’s the time that I looked at the site, but the load times for me were about the same as before.

  5. Robby Says:

    I agree. The Sun’s website was not the best designed site before this make-over, now it is simply awful. I agree with Lucy that the blog is the only useful thing that the Sun’s website has.

  6. Tom Says:

    I’m using Firefox, and I find that it loads significantly faster

  7. Michael in NH and Pawtucket Says:

    I just had a look at the site and I think that it looks much better than before. I found that it loads a lot faster than the old site. I’m using my own high-performance build of Firefox on a three monitor system with Pentium 4 at 2.8 Ghz.

  8. K-R-S Says:

    When I use my work server, the Sun’s website loads down faster and I like the format. Differant story when I use my dial up at home.

  9. Michael in NH and Pawtucket Says:

    It sounds like they have faster servers but there’s more graphically and programmatically complex content on the page now.

  10. MVP Says:

    For me the homepage loads and then I cannot open a single story!

  11. Michael in NH and Pawtucketvill Says:

    I just tried the site from home. The performance issues with the site are in the big number of offsite web objects that get displayed. Browsers typically have pipelines set to a pretty low number. On Firefox you can set it higher than the default setting - maybe to eight.

    I modified the code in my build to set the maximum pipeline to double or triple the max setting in the official browser so that it loads pages like these more quickly. I guess that you could call it a design issue in the page if it has to load stuff from all over the web and if the browser essentially serializes those loads before displaying the page.

  12. kpem Says:

    The site loads fine and all the stories open fast. The contact information is found where it is on most sites at the bottom under info. The lay out however looks sloppy and unaligned and too much crammed into the home page. Are we just picking on the sun today?

  13. Lynne Says:

    Fast compared to what, the Hindenburg? CNN.com has five times the content and loads twice as fast.

    I’ve always hated the Sun website, and though this redesign is marginally easier on the eyes, they still have major interface design issues. As someone who does interface design for a living, I feel I have enough expertise to be critical. Your mileage may vary.

    Poor little Lowell Sun…getting picked on all the time. Riiiiight.

  14. Michael in NH and Pawtucketvill Says:

    It’s not the speed of loading the content. It’s the speed of loading the ads. Try viewing the site with an adblocker.

  15. SunnyDaze Says:

    The redesign is an absolute disaster. Today we had a reference to a Web site that said “go to www.blahblahblah” and it wasn’t hyperlinked!!

    Worse, there is simply no sense of design to make things easier for the user. It’s as bad as the poorly designed front pages of the newspaper itself.

  16. kpem Says:

    Lynne,
    I am sorry but this just seems like a truely useless subject. It loads fine to the average user. I Have verizon dsl and have the ads blocked and it opens the same speed as all other sites I open. (which is pretty much instantly) I do marketing and open many sites through out the day. I do agree with you Lynne that it is confusing and distractive to the user and that some important information is obscure. I guess I just feel there are much more important subjects to talk about like Obama, stem cell research, this stupid war etc.. The only statement you can make to get the paper changed is in thier pocketbook. Maybe you should add a news section for people of the city to read? “lowellnews.com” taken???

  17. kpem Says:

    Disclosure- I am a mother to a 2 and a 4 year old and have had very little time to follow local politics. I came to this site to get up to date or even “educated”. I signed my daughter up for private preschool in the city which brought back old feelings about how truely liberal I am. I withdrew her 2 weeks later when they complained that her tree was supposed to be painted green not orange. So Lynne, my statements are truely someone that has been ignorant of local politics and I thank those who have helped me with some local issues I have had. A special thank you to Joe who made me realize that my fear of sending my child to Lowell Public schools (which I want to do) is not justified.

  18. Lynne Says:

    “It loads fine to the average user. I Have verizon dsl and have the ads blocked”

    Then you are not the average user :) …and that’s why the site loads fast for you. For others, it does not, and it’s in part due to poor designing of how those ads get loaded.

    I generally don’t do things like shut off ads, because as a web designer, there’s a good chance that I will need to test websites with things like ads being turned on.

    I just love that more and more people are doing things like turning ads off, which means less revenue for the manner in which the Sun operates its websites…we really do need a new model for online commercial newspapers.

    And kpem, I already am straining to keep up this blog. Unfortunately, I and other bloggers don’t get paid. So no, I have no interest in really expanding LiL into a newspaper. I do not have the resources. Well, that’s not true, I’ve fantasized about it, but unless some rich investor wants to hand me some free money to start one, and hire real reporters and an editor, it’s not going to happen. :)

  19. Michael in Pawtucketville Says:

    Firefox comes with a built-in popup blocker and it will block images from domains that you specify. You can right-click over an image to block images from that domain. To fight the more complex ads, you need something more sophisticated. It may be that Firefox adds more complex ad blocking in the browser itself instead of in an addon.

    In general, you can toggle Firefox extensions on and off so you can just disable an ad-block extension if you want to see the ads.

    I had 8 GB worth of content downloaded from my website yesterday. All free and I take requests sometimes.

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